Accessible Communications – Developing your Access Welcome Guide

Tuesday 10th February, 10.00am – 12.00pm

This live online two-hour session will enable you and your team develop a greater understanding of how better to communicate with those who have access needs and how best to present the accessibility features of your tourism offering.

It will guide you in how to develop an Access Welcome Guide, a critically important communications tool for building the confidence of prospective visitors, to consider and choose your destination and more importantly your business as part of their holiday experience.

Should you have any queries regarding this event, or require specific access accommodations, please do not hesitate to contact customer support.

Three people standing in front of a castle taking a picture on their mobile phone

Date: Tuesday 10th February

Time: 10.00am - 12.00pm

Format: Live, online and interactive.

Suitable for: Owners, Managers and team leaders seeking to enhance the accessibility of their visitor information and communications

Registration for this course has now closed.

Accessible Communications – Developing your Access Welcome Guide

Tuesday 10th February, 10.00am – 12.00pm

Should you have any queries regarding this event, or require specific access accommodations, please do not hesitate to contact customer support.

Date: Tuesday 10th February

Time: 10.00am - 12.00pm

Format: Live, online and interactive.

Suitable for: Owners, Managers and team leaders seeking to enhance the accessibility of their visitor information and communications

Registration for this course has now closed.

Accessible Communications – Developing your Access Welcome Guide

What will I learn?

What is an Access Welcome Guide, what it should contain, and how to present and promote it to be accessible

The audiences for Accessible Communications and how to service their needs

How to engage with lived experience groups locally and visitors to ensure continuous understanding of visitor needs

The importance of clear, transparent communications, in pre visit research for visitors, and how to present that in a simply way to assist trip planning.

How to use the Accessibility Information Assessment Form for developing your Access Welcome Guide

How to present experiences within your destination to support an inclusive holiday for those with access needs and those who accompany them.

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