Accessible Communications – Inclusive Signage, Way finding and Interpretation

Wednesday 4th March, 10.00am – 12.00pm

This live online 2-hour course is designed to enhance you and your team’s understanding of inclusive tourism communication, covering accessible information, wayfinding, signage, communication, and language.

Throughout the session, you will explore what good practice in accessible information looks like and learn essential strategies for making information accessible to all visitors. You’ll explore alternative communication methods and gain valuable insights into effective communication techniques for engaging with visitors effectively.

Should you have any queries regarding this event, or require specific access accommodations, please do not hesitate to contact customer support.

Woman standing in front of a hotel taking a picture

Date: 4th March

Time: 10.00am - 12.00pm

Format: Live, online and interactive

Suitable for: Owners, Managers and Team Leads

Registration: To register for this session, you will be redirected to the Fáilte Ireland's learniFI platform where you will be asked to sign in or sign up for an account.

Accessible Communications – Inclusive Signage, Way finding and Interpretation

Wednesday 4th March, 10.00am – 12.00pm

Should you have any queries regarding this event, or require specific access accommodations, please do not hesitate to contact customer support.

Date: 4th March

Time: 10.00am - 12.00pm

Format: Live, online and interactive

Suitable for: Owners, Managers and Team Leads

Registration: To register for this session, you will be redirected to the Fáilte Ireland's learniFI platform where you will be asked to sign in or sign up for an account.

Accessible Communications – Inclusive Signage, Way finding and Interpretation

What will I learn?

The impact of way finding on people's experiences and its significance in inclusive tourism.

How to make your information accessible to your customers.

How to effectively communicate with customers and understand the importance of language.

The essentials in signage & the importance of inclusive design to enhance visitor experiences.

The entire customer journey, from the moment a customer discovers your business to when they make their first purchase.

Guidance and tools on considerations regarding way finding and orientation, ensuring that your business’s information aligns with best practice.

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