On-Demand Learning That Works for You

Learn anytime, anywhere with flexible online courses. Upskill yourself or your team, access expert resources, and achieve your goals at your own pace.

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Access a selection of our most popular online courses, designed by industry experts to support your personal growth.

Overcoming Barrier to Female Leadership

On-demand

This course is designed for Irish tourism providers who want to use email marketing and social media more effectively to drive bookings and footfall.

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The Fundamentals of Food & Beverage Service – Tray Service

On-demand

This short course teaches tray service – how to place food and drink correctly on a tray and then carry the tray safely and conveniently to serve the customer. Use this staff training to ensure that your customers have positive experiences.

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Google Search Console and Heatmaps

On-demand

This course is designed for those who want to better understand on how to set up and use Google Search Console (GSC) and heatmap software.

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Popular Courses

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New Staff Induction & Fast-tracking Skills Development

On-demand

This course covers the key to ensuring the successful engagement and commitment of new staff recruits and building effective, high performing teams.

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Establishing Yourself as a Leader

On-demand

This course will help you establish yourself as a leader of a team and how to bolster your leadership.

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Improving Your Personal Brand

On-demand

This course gives you the 7 key things you need to reflect on to refine and enhance your image at work.

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Resources

Customer Service

Discover our tailored resources and learn the basics of customer service, how to be customer driven and how to win at customer engagement.

Sales and Marketing

Our sales and marketing suite of supports and courses offers guidance on how to engage consumers in a compelling way.

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Personal Development/Effectiveness

From learning how to boost confidence to achieving a work-life balance, our supports have something to help you succeed in your professional career.

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Accessible and Inclusive Tourism

Discover our range of supports to help Irish tourism businesses understand and provide visitor experiences that are welcoming to everybody.

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I’ve participated in many Fáilte Ireland training courses throughout my career in Digital Marketing. The digital landscape is constantly changing and it’s so crucial to keep up to date. These training sessions, tailored towards tourism and hospitality businesses, have been invaluable for me. As they are held over Zoom, they have allowed me to keep pace with the latest trends and learn new skills while effectively managing my workload. I highly recommend these courses and look forward to participating in more in the future.

In the lead up to re-opening our attraction following a significant expansion we needed to hit the ground running considering we had missed the first quarter due to the business being closed for construction works. I wanted to ensure we had a solid digital marketing plan in place, targeting our key audiences with the right messages – driving awareness of the new visitor proposition and driving online bookings. The programme I attended was Creating Your Digital Marketing Plan for 2024 Tourism Season and it was invaluable. It gave me the tools, knowledge and confidence to roll out a robust campaign to support our re-opening.